A manufacturing company needed to keep its managers on the floor to oversee operations, but the systems they used demanded that they be in their office to monitor production dynamics. Find out how we solved this conundrum.
Here’s What Happened
A local manufacturer implemented a Warehouse Management System (WMS) to manage the storage and retrieval of its product inventory. The computers that contained all of the inventory and daily production information were in the manager’s offices, not on the production floor. The company needed to find a way for floor managers to see what they needed from the WMS- while remaining on the floor to direct personnel and manage operations.
This Is Where We Come In
ClearWave created software to provide real time visibility of critical production and inventory information. Bold graphical representations were created to alert managers of system health (green for healthy, yellow for potential issues, and red for items needing immediate attention). The company installed large, flat panel LCD TVs around the plant, allowing managers to remain on the floor without concern for what “might” need their attention. Quick glances toward the monitors now allow managers to watch for color changes without initial concern for detail. If everything remains green, they continue their focus on personnel and operations. A yellow or red indicator warrants a closer look and the manager can view the associated messages from the floor and respond as needed.
We Can Help You Save the Day if any of these aspects of this organization’s story are true for you too:
- Without realizing it, you’ve implemented a system that pulls your people away from their most critical tasks- leaving operations vulnerable
- Personnel are required to spend time viewing very detailed data- just to find out that everything is fine
- Your team adjusts to the software system, rather than getting the software to fit with how you need them to work